10€ free on your first order with the code FIRST10

Pay in 2, 3, 4 times with Alma

Express delivery

Shipping & Delivery

We deliver our products at home and in relay point via Chronopost and UPS. The packages are delivered at home against signature. Our order processing times are 3 to 10 working days on average (excluding weekends and public holidays) for France and 3 to 10 working days on average for orders outside France.


Our products marked "EXPRESS 48H" can be delivered to you within two working days. This means that they are already in our premises and that they have already been checked and authenticated by our experts. If you order one of these products, the package will arrive at your home within two working days. If the order is placed after 5pm, the product will be shipped the next day.

Each product ordered on Wethenew is individually sourced from our network of partner retailers according to the orders placed.

If your order includes several products, then your products will be shipped individually according to their date of receipt in our premises so that you can receive them as quickly as possible.

After ordering on our site, an e-mail containing your order number is sent to you. If the product you have ordered is not in our stock in Paris, we will search for it among our network of European partner retailers. Once the product is found, it is sent to our premises, received, authenticated and checked by our team. After passing our authentication process, it is put back in its original packaging, packed in our packaging and shipped. You will then receive an e-mail with a tracking number that will allow you to follow its delivery.

After receiving this e-mail, the delivery will be made within 2 working days. If you are not at home on the day of delivery, Chronopost or UPS will offer you to reschedule a delivery, to give your package to a trusted neighbor or to a relay point near your home.

For Chronopost delivery, your package will be available for 7 days. For the delivery in UPS relay point, it will be available during 10 days.

We deliver in France and in the DOM-TOM.

Abroad we deliver to the following countries: Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, Germany, Greece, Hungary, Italy, Ireland, Latvia, Lithuania, Luxembourg, Malta, Monaco, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, Switzerland

FRANCE & MONACO - Chronopost

Express home delivery: 

- 7,90€ for orders under 200€.

- 4,90€ for orders between 200€ and 300€.

- Free for orders over 300€.

Delivery in relay point :

- 4,90€ for orders under 200€.

- Free for orders over 200€.


CORSICA - Chronopost

Express home delivery: 

- 29€ for all orders.


GERMANY - UPS

- Free delivery at home and in relay points.


BELGIUM, ITALY, SPAIN, LUXEMBOURG, NETHERLANDS - UPS

Standard home delivery:

- 8,90€ for all orders under 200€.

- 6,90€ for orders between 200€ and 300€.

- 4,90€ for all orders over 300€.

Delivery in relay point :

- 4,90€ for all orders under 200€.

- Free for all orders over 200€.


SWITZERLAND - UPS

Standard home delivery:

- 13,90€ for all orders under 200€.

- 11,90€ for orders between 200€ and 300€.

- 9,90€ for all orders over 300€.


DOM-TOM (Guyana, Guadeloupe, Martinique, Reunion, St Barth, St Martin, Polynesia, Mayotte) - CHRONOPOST

Express home delivery: 

- 34,90€ for all orders placed.


AUSTRIA, DENMARK, IRELAND, PORTUGAL - UPS

Standard home delivery:

- 8,90€ for all orders under 200€.

- 6,90€ for orders between 200€ and 300€.

- 4,90€ for all orders over 300€.

Delivery in relay point :

- 4,90€ for orders under 200€.

- Free for all orders over 200€.


HUNGARY, POLAND, CZECHIA - UPS

Standard home delivery:

- 9,90€ for all orders under 200€.

- 6,90€ for orders between 200€ and 300€.

- 4,90€ for all orders over 300€.

Delivery in relay point :

- 7,90€ for orders under 200€.

- 4,90€ for orders between 200€ and 300€.

- Free for all orders over 300€.


CROATIA, SLOVAKIA, SLOVENIA - UPS

Standard home delivery:

- 9,90€ for all orders under 200€.

- 6,90€ for orders between 200€ and 300€.

- 4,90€ for all orders over 300€.


FINLAND, SWEDEN - UPS

Standard home delivery:

- 14,90€ for all orders under 200€.

- 11,90€ for orders between 200€ and 300€.

- 7,90€ for all orders over 300€.

Delivery in relay point :

- 10,90€ for orders under 200€.

- 7,90€ for orders between 200€ and 300€.

- Free for all orders over 300€.

From your "My Account" area, the status of your order remains as"in process" until it is delivered. Once your product has passed our inspection process, it is put back in its original packaging, packed in our packaging and shipped by Chronopost or UPS. You will then receive an e-mail with a link to a tracking number that will allow you to follow the delivery. After receiving this e-mail, the delivery is made within 2 working days. For home delivery, if you are not at home on the day of delivery, Chronopost or UPS can offer you to reschedule a delivery, to give your package to a trusted neighbor or to a point relay near your home. For delivery in a relay point, you will be informed as soon as your parcel is available for collection.

It is possible that the deadlines are exceeded depending on the economic situation or the carrier. If this is the case, do not hesitate to send us an e-mail at [email protected]. For a better handling of your request, please have your 5-digit order number preceded by a hashtag, which you can find in your order confirmation e-mail.

If you have not yet received your tracking number from our Chronopost or UPS carrier, it means that your order has not yet been shipped and is on its way to our premises or is being authenticated. As soon as it is handed over to our Chronopost or UPS carrier, you will automatically receive an e-mail containing the tracking number and a link to follow its progress.

Our order processing times are 3 to 8 working days (in France, excluding weekends and public holidays). It is possible that they are exceeded according to the economic situation, the availability of the product or the carrier. If this is the case, do not hesitate to send us an e-mail to the following address [email protected]. For a better handling of your request, please have your 5-digit order number preceded by a hashtag, which you can find in your order confirmation e-mail.